Clik here to view.
Prompt Service from @DuoBoots
As I clear out around 5 years of emails, I’m coming across some correspondence and thought I’d do those blog posts I keep promising, when customer service strikes me as particularly good/bad. Duo Boots...
View ArticleClik here to view.
Always Great on Twitter @WinchesterCity
Sarah, who’s behind the @WinchesterCity Twitter account, is always prompt and helpful in responding to Tweets. Last year I tried to report a dangerous path near me, uneven, with at least 2/4 lights not...
View ArticleClik here to view.
Good Response from @royalmail
Twitter has added an interesting dimension to the customer service debate… I often tweet without expecting a particular response… This time I received a piece of mail 5 months after it was posted 25...
View ArticleClik here to view.
Quick Response from @sainsburys
I had shopped in Sainsbury’s the week before, was given a £10 voucher, so thought I’d go back the following week and do my next lot of shopping (with a few store cupboard items to bring me up to the...
View ArticleClik here to view.
Question for @eastcoastuk
I spend a lot of time on the train … so I’ve just downloaded 3 tickets from the Rewards system. It sounds like an easy enough process. I want the following train, and there are 2 first class ticket...
View Article
